1. Who We Are
Wheeler Technology is a New Zealand-based web design and development company. We operate the website wheeler-technology.co.nz and provide website development and hosting services to New Zealand trade businesses. Contact: hello@wheelertechnology.co.nz | 021 123 4567 | Auckland, New Zealand
2. Information We Collect
We collect information you provide directly to us, including:
- Contact form submissions
- Name, email address, phone number, and message content when you contact us through our website.
- Service enquiries
- Business name, trade type, location, and project details when you request a quote or consultation.
- Hosting account information
- Billing details and account preferences for clients using our hosting services.
- Website usage data
- Technical information such as IP address, browser type, and pages visited, collected automatically via server logs.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries
- To reply to contact form submissions and service requests in a timely manner.
- Provide our services
- To design, build, and maintain your website and provide hosting and support services.
- Send service communications
- To notify you of important updates, invoices, or changes to your services. We do not send unsolicited marketing emails.
- Improve our website
- To understand how visitors use our site and make improvements to user experience.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers
- Trusted third-party providers who assist us in operating our website and delivering our services (e.g., hosting infrastructure, payment processors). These providers are contractually obligated to keep your information confidential.
- Legal requirements
- When required by New Zealand law, court order, or to protect the rights and safety of Wheeler Technology and its clients.
5. Your Rights Under the NZ Privacy Act 2020
Under the New Zealand Privacy Act 2020, you have the right to:
- Access your information
- Request a copy of the personal information we hold about you.
- Correct your information
- Request corrections to any personal information that is inaccurate or outdated.
- Complain about a privacy breach
- Lodge a complaint with us or directly with the Office of the Privacy Commissioner (privacy.org.nz) if you believe we have breached the Privacy Act.
6. Data Retention & Security
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.
7. Cookies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. We do not use cookies for advertising or cross-site tracking.
8. Contact Us
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or want to make a privacy complaint, please contact us: Email: hello@wheelertechnology.co.nz Phone: 021 123 4567 Address: Auckland, New Zealand This Privacy Policy was last updated: April 2026.